> ## Documentation Index
> Fetch the complete documentation index at: https://docs.intellikon.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Get help

> Find answers in this help centre, or send a request to Intellikon.

If this help centre does not answer your question, you can send a request straight to Intellikon from the menu under your initials.

## Ask Intellikon

<Frame>
  <img src="https://mintcdn.com/intellikon-ai-ltd/wM16d87Um0QW2CyJ/images/get-started/get-help.png?fit=max&auto=format&n=wM16d87Um0QW2CyJ&q=85&s=5e41c44a9c1a9d50d931b829586cc455" alt="The Get help from Intellikon form, empty." width="1470" height="1540" data-path="images/get-started/get-help.png" />
</Frame>

Tenant Owners, Workspace Admins and Workspace Members can send a request to Intellikon.

<Steps>
  <Step title="Open the form">
    Select your initials, then **Get help**.
  </Step>

  <Step title="Give it a title">
    Give it a **Title**.
  </Step>

  <Step title="Describe the problem">
    Give it a **Description**. Say what happened, what you expected, and any error message you saw.
  </Step>

  <Step title="Set the priority">
    Choose a **Priority**. The form shows how quickly each priority is answered.
  </Step>

  <Step title="Choose the product">
    Choose the **Product context**.
  </Step>

  <Step title="Share context if you want">
    Tick **Allow Intellikon to view related workspace context** to let us see your workspace name, plan and member count. We never see your ticket content this way.
  </Step>

  <Step title="Send">
    Select **Send to Intellikon**.
  </Step>
</Steps>

Studio shows **Sent to Intellikon** with a reference, and we reply by email. Your request is filed against the workspace you are in. While you wait, you can look for an answer in the [product guides](/).

## Troubleshooting

**If the form says you have used all your direct requests for today,** try again after the time it shows, or ask a Workspace Admin if it is urgent.