> ## Documentation Index
> Fetch the complete documentation index at: https://docs.intellikon.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Monitors

> Watch a number in your data and get an alert, or an Aegis ticket, when it crosses the line you set.

A monitor keeps an eye on one number in a data source, such as daily output or open tickets, and raises an alert when it crosses the line you set. The alert lands in the Prism Feed. You can also have the monitor raise a ticket in Aegis, so your team can pick it up there.

## Before you start

You need a [data source](/products/prism/data-sources). For a file or a database, Prism must first read its columns on the source's page, so the monitor can offer them. Built-in sources are ready straight away.

Tenant Owners, Workspace Admins and Workspace Members can create monitors. Only Tenant Owners and Workspace Admins can delete one.

## Choose what a monitor watches

<Frame>
  <img src="https://mintcdn.com/intellikon-ai-ltd/wM16d87Um0QW2CyJ/images/prism/new-monitor.png?fit=max&auto=format&n=wM16d87Um0QW2CyJ&q=85&s=3008ca05bffe0ac0f77cb47c5c12b8cb" alt="The start of the New Monitor form, with Name and Data source under 1. Identify." width="2240" height="500" data-path="images/prism/new-monitor.png" />
</Frame>

<Steps>
  <Step title="Start">
    Select **Monitors**, then **New Monitor**.
  </Step>

  <Step title="Name it">
    Under **1. Identify**, give it a **Name** that says what it watches.
  </Step>

  <Step title="Choose the data">
    Choose the **Data source**.
  </Step>

  <Step title="Choose what to watch">
    Under **2. Condition**, choose what to watch.
  </Step>

  <Step title="Set when it fires">
    Choose when the monitor should fire.
  </Step>
</Steps>

The form now shows the name, data source and condition you chose. Next, [choose what the monitor does](#choose-what-a-monitor-does).

## Choose what a monitor does

<Frame>
  <img src="https://mintcdn.com/intellikon-ai-ltd/wM16d87Um0QW2CyJ/images/prism/monitor-action.png?fit=max&auto=format&n=wM16d87Um0QW2CyJ&q=85&s=1a52458ab5356b465d52f5f3d093da02" alt="3. Action on the New Monitor form, with Type, Severity, Aegis queue, Cooldown (minutes), Create monitor and Cancel." width="2240" height="460" data-path="images/prism/monitor-action.png" />
</Frame>

Carry on in the same form.

<Steps>
  <Step title="Choose what happens">
    Under **3. Action**, choose the **Type**: **Create Aegis ticket** or **Notification only**.
  </Step>

  <Step title="Set the severity">
    Choose a **Severity**.
  </Step>

  <Step title="Set a pause between alerts">
    Under **Cooldown (minutes)**, enter how long the monitor waits after firing before it can fire again.
  </Step>

  <Step title="Create it">
    Select **Create monitor**.
  </Step>
</Steps>

The monitor opens and starts checking. When it fires, the alert shows in the [Feed](/products/prism/feed) under **Alerts**. With **Create Aegis ticket**, Prism also raises a ticket in Aegis at the same moment and the alert moves to **Done**. Next, [find your monitors](#find-a-monitor).

## Find a monitor

Select **Monitors**. Use **All states** to show only **Enabled** or **Paused** monitors, and **All data sources** to show the ones on one source. Next, [ask Prism a question](/products/prism/ask) about the same data.

## Troubleshooting

<Accordion title="2. Condition still asks you to pick a data source">
  Prism has not read that source's columns yet. Open it from **Data Sources** and finish setting it up, then start the monitor again.
</Accordion>

<Accordion title="Create monitor stays greyed out">
  Give the monitor a **Name** and choose a **Data source**. Both are needed.
</Accordion>

<Accordion title="The monitor fired once and then went quiet">
  After it fires, a monitor waits for its **Cooldown (minutes)** before it can fire again.
</Accordion>