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Your profile holds your own details and settings. Changes here apply only to you, not to anyone else in your workspace. Open it from the menu under your initials, then Account settings.

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Update your details

My Profile, from your name down to Role and Save changes.
1

Open your profile

Select your initials at the top right, then Account settings.
2

Change your name if you need to

If your name needs changing, edit it.
3

Set a display name if you want one

If you prefer to be known by something else, set a Display name.
4

Choose your interface language

Choose your Interface language. This is the language Studio is shown in.
5

Choose your content language

Choose your Content language. This is the language you would like tickets, courses and other content in.
6

Save

Select Save changes.
Studio confirms that your profile is saved. Your full name is the sender name on your Pulse outreach. Your email address cannot be changed here. Contact support if it needs to change. Next, turn on two-factor authentication.

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Turn on two-factor authentication

With two-factor authentication on, Studio asks for a code from an authenticator app when you sign in.
1

Start

Under Two-factor authentication, select Enable two-factor authentication.
2

Scan the code

Scan the QR code with your authenticator app.
3

Enter the key if you cannot scan

If you cannot scan the QR code, enter the key shown below it instead.
4

Enter the code

Type the 6-digit code your app shows.
5

Copy your recovery codes

Select Copy all or Download as .txt.
6

Keep them safe

Keep the codes somewhere safe. Each one lets you sign in once if you lose your authenticator.
7

Confirm you saved them

Tick I have saved my recovery codes.
8

Finish

Select Done.
Your profile now shows two-factor authentication as Enabled. Next time you sign in, Studio asks for a code. Next, connect Gmail if you use Pulse.

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Connect Gmail

Connected Accounts on your profile, with Gmail marked Not Connected and Connect Gmail.
Connecting Gmail lets you send campaign emails from your own Gmail address. It connects your account only, not the whole workspace.
1

Start

Under Connected Accounts, select Connect Gmail.
2

Allow access

Allow access when Google asks.
3

Turn on reply detection if you want

If you want to see replies to your campaigns in your Pulse Inbox, select Enable reply detection.
4

Confirm with Google

If you turned on reply detection, confirm access with Google again.
The status then reads Connected - sending and reply detection. Next, run a campaign.

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Sign out

Select your initials at the top right, then Sign out. Studio signs you out and shows the sign-in screen. When you come back, sign in again.