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Every prompt in Nucleus is filed under a product and a type. A product is a group, such as Pulse or Aegis, and a type is a kind of prompt within it, such as an outreach draft or a ticket triage. You choose both when you create a prompt, and you can filter Prompts by them. Nucleus settings is where you add and change them.

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Before you start

Nucleus settings is for Tenant Owners and Workspace Admins. Open it from Settings at the bottom of the Nucleus sidebar. It has two tabs, Products and Types.

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Add a product

The New Product window, with Name and its slug preview, Description and Linked product.
1

Start a product

Select Settings, then Add Product.
2

Name it

Enter a Name. Nucleus shows the slug it will use underneath.
3

Describe it

Add a Description if you want one.
4

Create it

Select Create Product.
The product now appears on the Products tab with no types yet. Next, add a type to it.

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Add a type

The New Prompt Type window, with Product, Label, Value (DB key), Color with a preview, Create Type and Cancel.
1

Start a type

Select Settings, the Types tab, then Add Type.
2

Choose the product

Pick the Product the type belongs to.
3

Name it

Enter a Label, such as “Renewal reminder”.
4

Pick a colour

Choose a Color. The preview shows how the type’s badge will look.
5

Create it

Select Create Type.
The type now appears on the Types tab, and the product’s count of types goes up by one. When someone creates a prompt and chooses this product, the type is in the Type list. Next, create a prompt with it.

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Change a product or type

1

Open it

On Products, select Edit product on the row, or on Types, select Edit on the type.
2

Make your change

Make your change.
3

Save

Select Save Changes.
The new name shows straight away in the list. Next, create a prompt.

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Troubleshooting

Nucleus settings is for Tenant Owners and Workspace Admins. Ask one of them to add the product or type you need.